What are the duties of laundry services?

he duties of laundry services involve the cleaning, handling, and maintenance of clothing, linens, and other washable fabrics. These services are often provided in commercial, institutional, or residential settings such as hotels, hospitals, laundromats, or private homes. Below is a detailed list of typical laundry service duties:

1. Collection and Sorting

• Collect dirty laundry from designated drop-off points or customers.

• Sort items based on:

  • Color (whites, darks, colors)

  • Fabric type (cotton, silk, wool, synthetics)

  • Washing requirements (dry clean only, delicate, regular)

2. Inspection

• Check garments for:

  • Stains

  • Damage (tears, missing buttons, broken zippers)

  • Special care labels or handling instructions

3. Stain Treatment

• Pre-treat stains using appropriate chemicals or methods before washing.

4. Washing

• Select appropriate washing machine settings (temperature, cycle type, detergent).

• Load machines with correct laundry loads to avoid overloading.

5. Drying

• Use dryers or air-drying methods depending on fabric type and care instructions.

• Adjust drying time and heat level as needed.

6. Ironing and Pressing

• Iron garments and linens as required using steam irons or pressing machines.

• Fold or hang items neatly post-ironing.

7. Folding and Packaging

• Neatly fold and/or hang clean laundry.

• Package items for delivery or customer pick-up.

8. Delivery / Distribution

• Return clean laundry to customers, hotel rooms, hospital wards, or other designated areas.

9. Record-Keeping

• Maintain logs for:

  • Items received and returned

  • Special instructions

  • Payments (in commercial settings)

10. Equipment Maintenance and Cleaning

• Clean machines and workspaces regularly.

• Report malfunctions or perform minor maintenance on equipment.

11. Customer Service (if applicable)

• Communicate with customers about special requests, lost items, or service complaints.

• Provide price quotes or service options.

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